Description

Professional Services – NAS Diagnostic Services Qnap (Remote)

Common Qnap Issues Problems

 

• Can I rename, disable, or replace the default admin account?
• Should I disable unused ports and services on my QNAP device?
• Why do QNAP mobile apps and utilities need to confirm my current location?
• How to restore shared folders after resetting a QNAP NAS to default settings?
• How do I reset the administrator password of my NAS?
• What should I do if my NAS reports File system is not clean. ?
• How do I fix login issues for QTS QuTS hero?
• Why can t I access USB drives attached to a NAS running QES?
• Why can’t I upload files with file names of more than 83 Chinese characters (or more than a certain number of other characters)?
• What should I do if the FTP client log shows a connection terminated error while externally connecting to QuFTP?
• Why cannot I sign in the NAS remotely over myQNAPcloud but I am still able to login to my NAS with my desktop browsers?
• What are best practices for enhancing NAS security?
• Why does ABSE and ABE not work in File Station?
• Why can t I find the real-time file backup function in QES?
• Why did my NAS fail to join an AD domain with a Failed to lookup DC info for domain over RPC error?
• How can I restrict users from deleting files and folders?
• How do I fix an invalid domain or invalid email address when adding a Microsoft 365 domain?
• Why can t I see my NAS s shared folders in Windows File Explorer after installing the Windows 10 Fall Creators Update (version 1709)?
• Why do I receive the Unable to get the access token error when backing up SharePoint data to Boxafe?
• Why can t I download HTTP or BT files in Download Station?
• USB Firmware Recovery Guide for TS-328, TS-x28A series, TS-x30 series and TS-x33 series NAS
• What is System Reserved space?
• What does Current Pending Sector Count in S.M.A.R.T. information mean?
• How do I replace a faulty disk in a RAID group?
• My cloud storage is full and won’t let me update my files through HybridMount. What should I do?
• Why can t I access shared folders with SMBv1 after updating to QTS 5.0.1 or QuTS hero 5.0.1?
• How can I hide a shared folder from Windows networks?
• Why is my NAS status incorrectly reported in Q center?
• Why IMG of virtual machine won t reclaim size after I deleted files in it?
• Why can t I use my PCIe NVMe SSD for storage?
• Why can’t I set the home folder as a content source on the Multimedia Console for a smart album in QuMagie or Photo Station?
• Why can I not sync some files to cloud services?
• How can I imitate a high availability (HA) setup on two QNAP NAS devices?
• Can I combine multiple Ethernet ports to increase the network performance of the NAS?
• How do I include extended attributes in HBS backup and sync jobs?
• How can I switch my NAS from QuTS hero to QTS?
• How to recover Firmware for AL(Annapurna Labs) based NAS
• What should I do when the status of a QES NAS storage pool is “Degraded”?